Digital Communications Administrator

BOSTON, MA—The Community Builders, Inc. (TCB) is a mission-driven 501(c)(3) organization focused on building and sustaining strong communities. TCB has been planning, developing, and operating affordable and mixed-income housing communities for over 40 years. With a current budget of $40 million and a staff of over 400 and experience developing and operating properties with a value of over $2 billion, it is the nation's largest non-profit urban residential developer and operator. TCB has completed more than 20,000 units and manages approximately 8,000 households in over 70 communities. It also organizes and implements Community Initiatives to support our residents' paths to personal success.

Every employee who works for The Community Builders understands what it means to make a significant difference in the lives of others. Due to anticipated growth and ongoing needs, TCB is currently recruiting for a creative, innovative thinker with the technical skills of a developer. This newly created position will report to the Director of Communications and work independently.

Responsibilities:

Manage digital communications for The Community Builders, Inc., including the corporate website, SharePoint-based intranet, social media and e-mail marketing programs
Contribute to and implement content strategy for all digital media platforms, including text, photography, graphics and video
Write and edit content posts assuring accuracy of published materials, including correct spelling, grammar and editorial style
Serve as liaison for web service vendors
Monitor industry trends and provide analysis and improvements for digital media
Provide graphic design support for web communications

Website Management

Develop content and post regular updates
Keep sites functioning optimally. Troubleshoot issues as needed.
Develop and maintain systems for site content organizing and archiving
Evaluate and report on site usage statistics
Implement Search Engine Optimization (SEO) strategy

Social Media Management

Maintain social media platforms, including Facebook, Twitter, LinkedIn
Create and execute content plan, engaging internal and external content contributors
Implement external stakeholder engagement and monitoring program
Facilitate usage and training for social media tools among stakeholders

E-Mail Marketing Management

Design and distribute e-mails for stakeholder communities
Maintain stakeholder distribution lists
Coordinate reporting on e-mail marketing statistics

Qualifications:

Professional experience using social media and online communication tools
Proficient in Microsoft office, Adobe Creative Suite, including Dreamweaver, InDesign, Photoshop, Illustrator, Fireworks and Flash
Working knowledge of HTML, CSS, Java and other related coding languages
Excellent written, oral, and interpersonal communication skills are required
Strong attention to editorial detail is required
Must be able to complete work both independently and collaboratively, utilizing good and effective time-management and organizational skills
Demonstrated ability to multi-task and work in a busy, fast-paced office environment is a plus
Graphic design experience preferred
Housing and community development experience a plus.

Education and Experience:

Bachelor’s degree in marketing, communications or an industry-related field required, plus 3-5 years experience is preferred.

The Community Builders is committed to ensuring diversity in its workforce and candidates from diverse backgrounds are strongly encouraged to apply. We are open to motivated individuals willing to learn new tasks.

All applicants should submit a resume via e-mail to: resumes@tcbinc.org

The Community Builders, Inc. is an Equal Opportunity Employer and strongly encourages candidates of all backgrounds to apply for this position.